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FREQUENTLY ASKED QUESTIONS

  • What are over the collar bandanas and how to size them
    Over the collar bandanas or "slip on" bandanas slip onto your dogs collar, so they do need to measure your dogs entire neck. To pick the best size its best to go buy your dogs weight. The standard bandana collar opening fits up to a 1.5" collar.
  • Tie on bandanas and how to size them
    Please look under specific bandana wanted and sizing chart is underneath each picture, for bigger or smaller custom sizes please send us a message in the chat or email us.
  • Sizing
    Use a soft tape measure to measure in inches around the widest part of your dog’s neck, or collar. If in between sizes, or if your animal has fluffy fur, we suggest sizing up. Bandanas can also be rolled over if too big. If you have any questions on sizing please reach out and we will lead you in the right direction. Sizing also works for collars. S: 8-14” neck M: 12-16” neck L: 15-20” neck XL: up to 23” neck *if bigger size is needed, please contact us for custom sizing, we love making bandanas for larger breeds*
  • Are you located in lubbock,tx?"
    Yes we are! We are set up every saturday from 10-2pm at the wolfforth farmers market, we also have our bandanas have placed into a couple pet boutiques/stores. These stores include "Pet supplies plus, Urban pet boutique and wagbnb.
  • Refund policy
    Unfortunately, since Sweet Pup Co. products are made to order, we do not accept returns on any purchase or wholesale orders. Take a look at our sizing guide to ensure you are purchasing the correct size for pup - or Contact Us. - If an exchange is needing to be made, product must not show signs of wear or tear. Must be exchanged within 10 days of purchase does not include wholesale orders - wholesale orders cannot be returned due to time and size of orders made specifically for consumer. Wholesale order conditions are final once purchase is made. All sales are final. For any questions please contact us.
  • wholesale
    Wholesale orders are final with no returns. update: We are currently working on getting our wholesale orders partnered with another business, until then wholesale orders for new customers are closed for the time being.
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