Frequently asked questions.

A large, pink sparkling star shape with four points against a black background.
A pink star-shaped object with four pointed edges on a black background.

Q: How do Sweet Pup Co. cooling bandanas work?

A: Our cooling bandanas are made from lightweight, breathable fabric that activates when dampened with water. Simply wet, wring out, and snap around your pup’s neck for instant cooling comfort that helps regulate body temperature in hot weather.

Q: How do I choose the right size for my pet?

Measure around your pet’s neck and compare it to our sizing chart on the product page. If your pet is between sizes, we recommend sizing up for a looser fit. Review our gallery as well, we have a variety of breeds to look at to help pick the best size!

Q: Are the bandanas safe for cats too?

Absolutely! Our smaller sizes fit most cats comfortably. Just make sure it’s not too tight and remove it if your cat seems uncomfortable.

Are your treats safe for all dog breeds?

Our treats are made with gentle, natural ingredients that are safe for most dogs. However, always check ingredients if your pup has specific allergies..

🏪 About Our Store

Q: Where are you located?
A: You can visit us in person at our boutique:
📍 5123 34th Street, Lubbock, TX 79410
We’re open Tuesday–Saturday, 11 AM – 6 PM.

Q: Are you family-owned?
A: Yes! Sweet Pup Co. is a family- and veteran-owned small business based in Lubbock, Texas. Every product is handcrafted by us — from our cooling bandanas to our Battle Buddy Biscuits.

Q: Do you attend local markets and events?
A: We love connecting with our community! Follow us on Instagram @sweetpupco for our upcoming event schedule. Find us at the Wolfforth farmers market every Saturday 10-2pm